Return Policy
At Easy deals BD, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it under the following conditions:
1. Eligibility for Returns
You can request a return within 2 days of receiving your order.
The product must be unused, undamaged, and in its original packaging with all tags and accessories included.
Proof of purchase (order number or receipt) is required.
2. Non-Returnable Items
Certain products cannot be returned, including:
Perishable or consumable items
Personal care products (e.g., razors, trimmers, headphones for hygiene reasons)
Digital products or gift cards
Customized or personalized items
3. Return Process
1. Initiate a Return: Contact our customer support at whatsapp +8801989896008 with your order details.
2. Approval & Shipping: If your return is approved, we will provide the return address and shipping instructions.
3. Inspection & Refund: Once we receive and inspect the product, we will process the refund or exchange.
4. Refund Policy
Full Refund: If the return is due to a wrong, defective, or damaged item.
Partial Refund or Store Credit: If the item is returned for other reasons (e.g., change of mind).
Refunds will be processed to the original payment method within 3 business days after approval.
5. Return Shipping Costs
If the return is due to our error (e.g., wrong or defective item), we will cover the shipping cost.
If the return is due to personal preference, the customer is responsible for the return shipping fees.
6. Exchange Policy
If you received a defective or wrong item, we will exchange it at no extra cost.
Exchanges are subject to product availability.
7. Changes to This Policy
We reserve the right to update this Return & Refund Policy at any time. Any changes will be posted on our website.
8. Contact Us
For any return or refund inquiries, feel free to contact us:
📧 Email: info@gmail.com
📞 Phone: 01989896008
🌐 Website: https://easydealsbd.com
By making a purchase on our website, you agree to this Return & Refund Policy.